Log In | Ndax®: | Sign In to Your Account - Log In | Ndax®

Introduction

NDAX is a Canadian cryptocurrency exchange offering a secure platform for buying, selling, and managing digital assets. This guide provides step-by-step instructions for logging in, setting up devices, enabling 2FA, completing KYC verification, funding, trading, withdrawing, and maintaining account security.

Account Creation

1. Visit ndax.io and click Sign Up.
2. Provide full name, email, and create a strong password.
3. Confirm email via verification link.
4. Submit government-issued ID and proof of address for KYC verification.
5. Set up device authentication and security preferences.

Ensure information is accurate for smooth verification and full account access.

Logging In

Web Login

1. Go to ndax.io and click Login.
2. Enter registered email and password.
3. Complete 2FA verification if enabled.

Mobile App Login

1. Open the NDAX mobile app.
2. Enter credentials or use biometric authentication.
3. Complete 2FA verification.

Device Setup

• Register trusted devices for secure access.
• Enable push notifications for login alerts.
• Manage and remove devices in account settings as needed.

Two-Factor Authentication (2FA)

• Use authenticator apps like Google Authenticator or Authy for enhanced security.
• SMS-based codes are available but less secure.
• Keep backup codes safely offline.

KYC Verification

1. Upload government-issued ID and proof of address.
2. Ensure clarity of documents for quick approval.
3. Wait for NDAX to approve your verification.

KYC verification is required for trading and withdrawals.

Funding Your Account

• Deposit fiat via bank transfer (ACH or wire).
• Deposit cryptocurrencies to your NDAX wallet.
• Follow NDAX instructions to avoid errors.

Trading Digital Assets

1. Select an asset to buy or sell.
2. Check current price, fees, and quantity.
3. Confirm trade execution.
4. Monitor portfolio and rebalance as needed.

Withdrawals

1. Navigate to the withdrawal section.
2. Select fiat or crypto withdrawal.
3. Enter bank or wallet details.
4. Confirm withdrawal and complete 2FA verification.

Always double-check withdrawal details; crypto transactions are irreversible.

Security Best Practices

• Use strong, unique passwords stored securely.
• Enable 2FA and keep backup codes offline.
• Regularly monitor account activity.
• Be cautious with emails, phishing links, and malicious sites.
• Keep devices and browsers updated with security patches.

Account Recovery

Forgot Password

1. Click Forgot password? on login page.
2. Follow email instructions to reset your password.

Lost 2FA Device

Use backup codes or contact NDAX support for recovery after identity verification.

FAQ

Quick Reference